At House of Exquisite Scent, we are committed to delivering your orders safely, quickly, and reliably. Please read our shipping policy for details on how we handle your products.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been processed and is ready for shipment.
Shipping Locations
We currently deliver across Lagos and other parts of Nigeria. If you are outside these areas, please contact us to confirm delivery options.
Shipping Methods & Delivery Time
We use trusted local delivery services to ensure your products arrive safely. Typical delivery times:
Lagos: 1–2 business days
Other Nigerian states: 3–7 business days
Shipping Fees
Shipping fees depend on your location and the size of your order. Fees will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number (if applicable) so you can monitor your package until it arrives.
Damaged or Lost Items
We take great care in packaging our products, but if your order arrives damaged or is lost during delivery, please contact us immediately. We will work with you to replace or refund the affected items.
Contact Us
For any questions or concerns regarding shipping, please reach out to us: Email:admin@houseofexquisitescent.com Hotline: 08086588555 Location: Lagos, Nigeria
